Some of the users who tested the new Samsung Galaxy Fold in a few days reported problems. Problems might have been avoided if Samsung had better explanations for users.
Problems with the new Galaxy Fold had a Verge journalist who had the opportunity to see the phone before others. Unfortunately, the likely reason for screen erosion is not enough to clear explanation. The journalist removed the "screen guard" of the device. Unfortunately, on this display, the protection cannot be removed.
Samsung has announced that it is already starting to check which is the cause of the malfunction in the devices, although the start of the sale is still scheduled for April 26.
"Several people who were checking reported that after removing the upper screen protection, there was damage to the screen. The main display of the Galaxy Fold must have protection, and it is part of the display structure. Removing the protection or adding adhesives can cause damage. We will surely ensure that this information is clearly visible to users, "Samsung told the Wall Street Journal.
It seems that the biggest problem with the phone is by removing the security, but not all have this malfunction on the device. The CNBC is left on the phone, but the screen of the phone, or rather the left side, flashes continuously.
Samsung will not delay the sale of the phone, but it seems that before the start, they will have to answer the question "What causes the Galaxy Fold screen?" Not so long ago the company had a fiasco with the release of the Galaxy Note 7. Then, due to the flammability of the battery, Samsung withdrew all the phones in this series.